Privacy Notice
Contact Details for Data Controller
Name: Dr Karen Cummings
Address: 17a Cleves Road, Haverhill, Suffolk CB9 9PL
Phone Number: 01440 857602
E-mail: karen@pharostutors.com
We are registered with the Information Commissioner's Office number Z2476190
What type of information we hold
We currently collect, process and store the following information:
- Name
- Address
- Telephone Number
- Email address
- Gender
- Age
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To fulfil our obligations to you when using our services
- Notify you about changes to our services
- To administer our business and support those who work with us
- To comply with legal or regulatory requirements
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time by contacting karen@pharostutors.com
- We have a contractual obligation.
- We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to:
- Supply you with our service
- Deal with enquiries and complaints
- Send you information about our services
- Provide you with access to the Student Area for your courses
- Comply with our legal and regulatory obligations
We may share your information with our employees and tutors so that they can support you with our service.
How we store your information
Your information is securely stored electronically.
We will only keep information about you during the term of our contract and following termination, 20 years.
At the end of our retention period, we will securely destroy your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at karen@pharostutors.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
